At Tripadvisor Group, we want to retain and develop talented individuals such as yourselves as you grow within your career. 

In July of 2021, we began partnering with Torch, who believe that trusted relationships are integral to helping people realize their full potential. When people experience transformational growth, they achieve more, their teams excel, and their organizations thrive. The results of our partnership have been incredible: 

100% of participants have reported positive behavior change 

100% of participants have noted improved work because of coaching 

4.8 coach satisfaction score across all participants

Get Started

Complete your match profile to get set up on the platform and start your experience

Match Process

After completing the match survey, you will receive 3 coach options to choose from

Your Partnership

You have unlimited coaching for the next 6 months, make the most of it!

TORCH PARTICIPANT TESTIMONIALS

My coach has a magical way of getting me to break things down when I am thinking too hard! I really appreciate her insight and feedback, and find I am taking away a fresh perspective one my coach helps me get outside of the box I like to put myself in.”

Job Title, The Company

Job Title, The Company

"My coaching experience with my coach has been fantastic in clarifying challenges and determining approaches to overcome them. My coach is able to deal with issues at the conceptual level and at the contextual/situational level. This ability to do both, coupled with Torch platform, has provided me with a strategy on how to accomplish my goals and the tactical tools to do so.”

“Torch keeps me accountable...all the tools and dashboard are well designed and easy to navigate.”

Evaluate

Building self awareness is the first step toward growth. The Torch Leadership Assessment helps experienced professionals gain clarity on existing strengths and development opportunities.

Coach

During regular 1:1 video sessions, an experienced Torch coach will help the leader build a custom development plan based on their leadership assessment results.

Execute

Leaders then set their own growth goals with the help of their Torch coach. Together, they will define specific actions to track progress and hit leadership development targets.

How it works

Integrate learnings and capture insights for a new leadership future.

Grow


I’m new to coaching. How does it work? 

  • A coaching engagement is an individualized journey with a certified coach. It’s a time for participants to identify challenges and solutions through a facilitated and personalized learning experience. 

How often am I expected to meet with my coach? 

  • All participants are required to meet with their coach at least once a month, although we highly recommend weekly or bi-weekly to get the most out of the experience. That said, you will have access to unlimited coaching – so you can have full control over your coaching schedule. Please note that participants who are not active for 2 months will forfeit their seat. 

What are the program requirements? 

  • Aside from agreeing to a meeting cadence with your coach and sticking to it, the only other requirement is completion of surveys sent by the Torch team. These 5-minute surveys provide our team with data that allows us to measure the impact of Torch coaching and identify ways to continually improve the program. 

How involved will my manager be in my coaching experience? 

  • Support, encouragement and accountability are incredibly important components in finding success through your development. With that said, as you engage in coaching, it may be very helpful to speak with your manager about your goals and aspirations for what you want to accomplish through the process. It's up to you to share how much or how little you feel comfortable with – but please know they want to hear from you!  

I’ve previously worked with a coach – am I still eligible to participate? 

  • Long story, short, yes! If you’ve previously worked with a coach outside of the Torch network, you can still participate. If you’ve previously been a Torch coachee, you can sign up again as long as it’s been at least six months since your last engagement. Please note that it’s unlikely you’ll be able to get matched with the same coach – but many of your colleagues have found a new coach, with new tips & tricks and a new perspective, valuable. 

Tell me more about Torch’s confidentiality policies. 

  • Let us put you at ease – the conversations and what’s shared between you and your coach, your 360 assessment, specific details about your Learning Goals, as well as feedback from your peers that you invite to assess your progress, will NOT be shared with Tripadvisor Group or Torch. Quantitative data from your 360 (such as general participant averages and trends) and the high-level domain of your Learning Goals (such as “Empathy”), are not confidential and may be seen by the Program Managers. 

How will my coach be assigned? 

  • Upon completing a coach match profile, Torch’s team will work to identify 3 best-fit coach options for you to review. Their coach pool is extremely diverse and qualified – all are accredited by the International Coaching Federation (ICF), they have on average 10+ years of coaching experience and speak over 17 languages. Torch has a 96% coachee satisfaction score. 

If I have questions before showing interest, who should I contact? 

  • Please open a Passport case with the Learning & Development team.

THE BENEFITS

Develop the skills and confidence needed to help you and your team navigate through change

New Perspective

Get valuable perspective and insights from a dedicated leadership coach

Build skills like strategic thinking, change management, and setting personal vision to support your growth as a leader

You'll meet with your mentor monthly during your 6-month partnership, to work on your goals and focus areas

Estimated effort: 15 minutes

Estimated duration: 2-3 days

Estimated effort: 2 sessions per month

You'll meet with your coach over several sessions during a 6 month period to work on your specific development goals and focus areas

SIGN UP HERE

HOW 1:1 COACHING WORKS

Leading Through Change

Professional Support

PRE-QUALIFICATIONS

Please only show interest if the following pre-qualifications have already been met, or if you’re a people manager who has completed the Manager Basecamp: Grow Others Program.

  • Associate Director level or above 
  • Employed by Cruise Critic, Tripadvisor or Viator 
  • Manager and business partner approval 
  • Completion of all mandatory training, including compliance and onboarding (if applicable) 
  • At least one year of tenure at Tripadvisor Group (below VP-level) 
  • Good standing in regards to performance with a current development plan in place (to identify goals) 

FAQs

“My coach continues to provide excellent guidance and advice with practical behavioral recommendations for specific programs I am facing in my role. She is also able to synthesize more amorphous challenges into simple, actionable steps. I love working with my coach and feel that I’m developing as a leader through our coaching sessions.

Enroll Now