Susan M.
Susan combines eight years of leadership coaching with over twenty years of progressive and successful business leadership roles. Susan has coached hundreds of leaders to success - from new to seasoned leaders in startups to global corporations. She is known for her ability to facilitate rapid and sustainable growth for leaders and their teams. She is passionate about using her coaching and insight skills to help leaders zero in on behavior and thought pattern changes that will increase their effectiveness and confidence in their performance.
Education & Certifications
- MBA, Seattle University
- B.A., Business & Marketing, Seattle Pacific University
- Accredited Coach Supervisor, Coaching Supervision Academy
- Certified MBTI Coach, Myers-Briggs
- Professional Certified Coach (PCC), International Coaching Federation (ICF)
Professional Experience
- Managing Director and Senior Vice President of Healthcare, Escalent
- Corporate Research Manager, Regence BCBS/Cambia Healthcare
Functional Experience
All of our coaches are experienced in supporting a variety of business functions. This coach has personal experience in the following professional fields.
Industry Experience
While you may want to have some similarities with your coach you don’t want too much overlap. A coach’s job is to offer you fresh and new perspectives that you may not be exposed to in your current industry or function. Here are the industries the coach most commonly supports.
Coaching Expertise
Coaches have wide skill sets and we can’t list them all. Here are a few areas this coach specializes in helping support.
Primary Professionals Coached
Testimonials and Coaching Highlights
“It’s been unique to work with a coach who has the skills to operate fluently at the intersection of business acumen, wisdom, probing curiosity and compassion. Susan has used these gifts with me as my executive coach for two years. In that time, she has helped guide and push me to new levels of peak performance. As a result, she has helped me achieve significant professional growth which has benefited my organization and community.”
“The most significant thing I’ve learned in coaching is the importance of self-awareness and confidence—especially around setting boundaries and saying ‘no’ without guilt. I used to worry about ‘holding people’s hands’ and felt responsible for every outcome. Through coaching, I learned to step back, analyze situations objectively, and focus on clear communication and planning. For example, when a deadline was missed, instead of just venting, I worked with Susan to deconstruct what happened, identify gaps in my hand off process, and create a plan to prevent similar issues in the future.This shift has helped me lead more effectively, reduce stress, and build confidence in making decisions that balance support with accountability.”
“As I transitioned from a senior management role into an executive management role, Susan helped me understand what it takes to re-frame my perspective. Susan asked probing questions to encourage me to explore and understand the barriers and constraints I was placing around myself and that were influencing my behaviors at work. She then worked with me to change my thoughts and behaviors to be more self-aware and observant of others in order to more effectively manage myself and my team.”