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Sylvia N.

Sylvia is a multilingual, ICF-certified leadership coach who has spent more than 15 years in global corporate, media, consulting, and not-for-profit environments, including HR leadership roles at Control Risks, the British Red Cross, and the Telegraph, helping leaders around the world grow into bold, confident versions of themselves.

Drawing on her deep cross-cultural experience, she supports current and emerging leaders in strengthening communication, navigating change, building trust, managing conflict, and developing the resilience and clarity needed to lead with care and impact. Known as a thoughtful, insightful sounding board, Sylvia creates a safe space for clients to reflect deeply, challenge limiting beliefs, and uncover practical strategies that expand their confidence and leadership capacity. Through powerful questioning and a warm, empathic coaching style, she helps leaders recognize their worth, remove internal barriers, and step into their full potential.

Education & Certifications
  • M.S., Human Resources Management, London Metropolitan University
  • Postgraduate in Human Resources Management
  • Certified Coach, Bailey Balfour, Leadership and ICF Accredited Coaching
  • Professional Certified Coach (PCC), International Coaching Federation (ICF)
Professional Experience

Learn about Sylvia N. professional history.

  • Global Leadership Coach — Global Impact Leadership Ltd
  • Job Coach & Recruiting Manager — Planet Expat
  • HR Manager  — Control Risks
  • Interim HR & Recruitment Adviser — Aukett Swanke
  • HR Manager — Telegraph Media Group
  • Interim HR Officer — Macmillan Cancer Support
  • HR Officer — British Red Cross
  • HR Administrator — Air France
Functional Experience

All of our coaches are experienced in supporting a variety of business functions. This coach has personal experience in the following professional fields.

Human Resources IT Marketing Operations Sales
Industry Experience

While you may want to have some similarities with your coach you don’t want too much overlap. A coach’s job is to offer you fresh and new perspectives that you may not be exposed to in your current industry or function. Here are the industries the coach most commonly supports.

Education Entertainment Manufacturing Pharmaceuticals Technology
Coaching Expertise

Coaches have wide skill sets and we can’t list them all. Here are a few areas this coach specializes in helping support.

Communication Executive Presence Management 101 Strategic Thinking Team Development
Primary Professionals Coached
Employees at Tech Companies Engineers Building Their Management Experience Experienced Managers in Leadership Positions International Client Base Leaders in Multinational Companies

Testimonials and Coaching Highlights

“Many thanks to Sylvia for her listening and understanding of my particular context. She created a place of confidence and well being. It was interesting to realize that there had been a shift between our first conversation and the final one in terms of how I see my team. I am looking forward to carry on implementing change using my team as individuals with their own strengths, using the relationships they might have to further the team’s progress.”

“It is very helpful and these are the right discussions as I’m trying to better balance the what vs the how. I think becoming aware of my “beliefs” and my core values will help me work in a different way and react differently to challenging situation that I encounter at work.”

“Good at setting accountability and helping me set actionable goals for the next two weeks to commit to. Great at checking my bias and encouraging me to ask questions rather than lead with assumptions.”