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Overview

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How
1:1 Coaching Works

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01 – Get Started

Complete your match profile to get set up on the platform and start your experience. Estimated effort: 15 minutes

02 – Match Process

After completing the match survey, you will receive 3 coach options to choose from. Estimated duration: 2-3 days

03 – Your Partnership

You have unlimited coaching for the next 6 months, make the most of it! Estimated effort: 2 sessions per month

The Benefits

New Perspective
New Perspective

Develop the skills and confidence needed to help you and your team navigate through change

Leading Through Change
Leading Through Change

Develop the skills and confidence needed to help you and your team navigate through change

Professional Support
Professional Support

Develop the skills and confidence needed to help you and your team navigate through change

Sign Up Here

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FAQs

How involved will my manager be in my coaching experience?

Support, encouragement and accountability are incredibly important components in finding success through your development. With that said, as you engage in coaching, it may be very helpful to speak with your manager about your goals and aspirations for what you want to accomplish through the process. It’s up to you to share how much or how little you feel comfortable with – but please know they want to hear from you!

How often am I expected to meet with my coach?

All participants are required to meet with their coach at least once a month, although we highly recommend weekly or bi-weekly to get the most out of the experience. That said, you will have access to unlimited coaching – so you can have full control over your coaching schedule. Please note that participants who are not active for 2 months will forfeit their seat.

How will my coach be assigned?

Upon completing a coach match profile, Torch’s team will work to identify 3 best-fit coach options for you to review. Their coach pool is extremely diverse and qualified – all are accredited by the International Coaching Federation (ICF), they have on average 10+ years of coaching experience and speak over 17 languages. Torch has a 96% coachee satisfaction score.

I’m new to coaching. How does it work?

A coaching engagement is an individualized journey with a certified coach. It’s a time for participants to identify challenges and solutions through a facilitated and personalized learning experience.

I’ve previously worked with a coach – am I still eligible to participate?

Long story, short, yes! If you’ve previously worked with a coach outside of the Torch network, you can still participate. If you’ve previously been a Torch coachee, you can sign up again as long as it’s been at least six months since your last engagement. Please note that it’s unlikely you’ll be able to get matched with the same coach – but many of your colleagues have found a new coach, with new tips & tricks and a new perspective, valuable.

If I have questions before showing interest, who should I contact?

Please open a Passport case with the Learning & Development team.

Tell me more about Torch’s confidentiality policies.

Let us put you at ease – the conversations and what’s shared between you and your coach, your 360 assessment, specific details about your Learning Goals, as well as feedback from your peers that you invite to assess your progress, will NOT be shared with Tripadvisor Group or Torch. Quantitative data from your 360 (such as general participant averages and trends) and the high-level domain of your Learning Goals (such as “Empathy”), are not confidential and may be seen by the Program Managers.

What are the program requirements?

Aside from agreeing to a meeting cadence with your coach and sticking to it, the only other requirement is completion of surveys sent by the Torch team. These 5-minute surveys provide our team with data that allows us to measure the impact of Torch coaching and identify ways to continually improve the program.

Torch Participant Testimonials

“My coach has a magical way of getting me to break things down when I am thinking too hard! I really appreciate her insight and feedback, and find I am taking away a fresh perspective one my coach helps me get outside of the box I like to put myself in.”

“My coaching experience with my coach has been fantastic in clarifying challenges and determining approaches to overcome them. My coach is able to deal with issues at the conceptual level and at the contextual/situational level. This ability to do both, coupled with Torch platform, has provided me with a strategy on how to accomplish my goals and the tactical tools to do so.”

“My coach continues to provide excellent guidance and advice with practical behavioral recommendations for specific programs I am facing in my role. She is also able to synthesize more amorphous challenges into simple, actionable steps. I love working with my coach and feel that I’m developing as a leader through our coaching sessions.”