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Curiouser Science Lessons – No. 1

Listening is one of those essential managerial skills that sounds simple, and is anything but. In a review of research on listening, social scientists uncovered something that they call the listening paradox: listening becomes harder as it becomes more important to do so. One tip that they offer to address this challenge is changing listening structures inside your workplace – in other words, “the procedures, norms and practices that structure how listening occurs.” For instance, why not use a round-robin structure for your next meeting, facilitating listening by encouraging everyone to go around the room and share their thoughts and ideas? You can find the research synopsis here.

This article was featured in Torch’s newsletter, Curiouser. Each month, we deliver the latest research, stories, questions, and insights about the art and science of coaching to your inbox. Sign-up and join a community of people who are passionate about growth, learning, and leadership.

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