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Customer trust is our highest priority
Our customers entrust Torch with sensitive organizational and employee data. That’s why we maintain the highest standards of data privacy and security.
We provide a secure and reliable cloud environment
Private Cloud
Our infrastructure is deployed in multiple availability zones to ensure 99.5% uptime. We have daily automatic backups that are configured for cross-region replication.
Encryption Standards
Torch employs encryption at all levels of our technology stack. All data in transit and at rest are encrypted using up to date encryption methods.
Infrastructure Security
We have implemented controls to design every layer of our infrastructure including automated vulnerability scans and comprehensive and centralized logging across all AWS accounts and resources
Application Security
Torch employs best practices for SaaS development. Our CI/CD pipeline includes automated and continuous static code analysis, dynamic code analysis, peer review, and change control process.
Know that we’ll handle your data securely and responsibly
In addition to existing controls, Torch continually improves our processes, procedures, and policies to maintain our customers' privacy and security. To support these efforts we undergo regular third-party penetration tests and third-party audits from industry leaders.
SOC 2 Type II
Torch performs an annual SOC 2 Type II audit, to demonstrate our continuous commitment to maintain security, availability, and confidentiality standards. Customers can be certain that our security program is in accordance with the [AICPA] Trust Services Principles and Criteria.
At Torch, we value your privacy and have applied the laws and regulations of GDPR globally, handling all of our customers data in a way that is compliant with GDPR while also improving our products, processes, policies, and procedures for the benefit of your privacy and personal data protection.
Security questions or issues?
Contact our security team: