HOW IT WORKS
Your change agent
Change stalls when people can’t adapt and leaders can’t see why. Torch develops teams continuously while revealing what’s blocking transformation across your organization.
Three pillars, one approach
A connected coaching ecosystem that supports total transformation.
Spark provides always-on guidance for challenges and high-stakes practice, helping leaders prepare for tough conversations, work through decisions, and reflect on what landed. It adapts as people engage and works on its own or with coaching for deeper development.
Expert coaches build lasting capacities like adaptability and trust. Every conversation connects individual growth to organizational goals.
See where change accelerates or stalls in real time. Spot early signals, scale what works, and address barriers before they derail progress.
Made to work as one.
Torch isn’t just coaching software or an AI tool. It’s infrastructure that makes change continuous. These advantages come from how the three pillars integrate, not from any single component working alone.
Coaching starts with your strategic priorities, cultural realities, and the specific challenges your teams face. Coaches arrive prepared with organizational context: what’s working, where resistance is building, what matters most to the business.

Spark turns pressure moments into growth opportunities, helping leaders prepare for difficult conversations, work through decisions in real time, and make sense of what just happened. Instead of waiting for a scheduled session, the support shows up when it matters.

As people engage with Spark and their human coaches, Torch’s Org Intelligence aggregates patterns across the business. Through 360 impact reports and coaching themes data, you can see change unfold in real time.

Intelligence shows not just what’s happening, but where to intervene. Early warning when resistance builds. Visibility into which teams are adapting fastest and why. Clarity on where to invest resources. People leaders can scale what works and address barriers while they can still shape outcomes.

Capacities, not skills
Skills are tactical: how to run a meeting, give feedback, delegate. Capacities are foundational: the ability to navigate ambiguity, build trust under pressure, adapt when plans change. Skills solve today’s problem. Capacities prepare people for whatever comes next.
What makes the system work
Most platforms give you coaching or practice or data. Torch connects all three so coaches get smarter, people leaders act faster, and what’s working sticks before momentum is lost.

Used on its own or in conjunction with expert coaching, Spark offers real-time guidance and support to participants, while reinforcing the leadership capacities aligned to company initiatives.
Spark learns from how people engage in daily work, adjusting guidance and recommendations as challenges and context shift. People get support that evolves with them, staying relevant as priorities change and new barriers emerge.
Programs are designed around your priorities, so every coaching conversation connects personal growth to what the organization needs to succeed. Development translates directly to impact because it’s aligned with strategy, not generic skill-building disconnected from company goals.

Enterprise-grade security, built for trust
Torch’s platform is built to meet the highest standards of data protection and confidentiality, so leaders can grow in a space that’s safe, and organizations can move forward with confidence.
What that means:
- SOC 2 Type II, ISO 27001, and GDPR compliant
- Strict privacy and compliance measures to protect your data and people
- Tools that surface anonymized coaching insight while safeguarding individual confidentiality