WHY TORCH
What makes us different
Leadership development and organizational change are often treated as separate problems. Torch connects them. We build the capacities people need to lead through transformation, so individual growth becomes collective progress.
Helping companies change by helping people change
Change fails when organizations invest in tools but not the people using them. These three pillars feed each other, creating a continuous system that makes change stick instead of stall.
Our Spark AI agent reinforces new behaviors in daily work.
Change coaches build lasting capacities tied to your goals.
Organizational intelligence reveals where momentum is building or breaking across teams.
Capacities, not quick fixes
Skills are tactical. Giving feedback, running a meeting, delegating a task.
Capacities are foundational: the ability to build trust under pressure, navigate ambiguity, adapt when plans change. Skills solve today’s problem. Capacities prepare people for whatever comes next.
WHAT SETS US APART
Why organizations choose Torch
Centralized change management with group training and town halls misses individual realities. Traditional coaching and mentorship programs happen isolated from org objectives. Engagement surveys and tool adoption data are sporadic and surface-level.
Torch adapts and builds the infrastructure that makes every change initiative easier than the last.
Development happens where work happens, not in training sessions disconnected from daily challenges. Spark AI embeds guidance into the flow of work, so people build new behaviors when it matters most, reinforcing what they learn in coaching and turning insight into immediate action.
Executives see where change is building momentum or hitting resistance across teams in real time, not months later through surveys. Intelligence surfaces early warning signals and shows what’s working, so leaders can scale success and address barriers before they derail progress.
Torch coaches are seasoned leaders who’ve navigated change themselves. They bring practical judgment and pattern recognition that comes from doing the work, so coaching feels relevant and credible, not theoretical advice from someone who’s never led through change.
We build transferable strengths that work across situations: adaptability, resilience, trust-building, systems thinking. Quick fixes solve immediate problems. Capacities prepare people for whatever comes next. Organizations that invest in capacities create advantages competitors can’t replicate quickly.
The Torch difference
Most organizations approach change with one-dimensional solution. Torch integrates expert coaching, always-on AI, and intelligence into one system that develops people and reveals what’s blocking progress across the org.
- Coaching, AI, and intelligence that support your goals
- Centralized change management
- Real-time insights to accelerate what’s working
- One-size-fits-all approach that doesn't deliver
- Miss individual realities
- Sporadic & surface-level data
If your organization is changing, leadership needs to evolve too
Torch helps teams keep pace by combining expert coaching, immersive practice, and actionable insights to build the leadership capacities today’s org transformations demand.
Inspiring customer stories
Reddit needed a scalable way to help emerging leaders grow while aligning with its values-driven culture. Traditional programs didn’t offer the flexibility or personalization leaders required.
Torch partners with Reddit to provide personalized coaching that equips emerging leaders with the tools to grow, develop their skills, and align with the company’s mission.
“Working with Torch coaching has been an invaluable experience. It provided me with a reflective space to objectively analyze problems and, with the guidance of my coach’s insightful questions, discover lasting solutions on my own. My coach played a crucial role in empowering me to become an effective problem-solver in my personal and professional life.”
Alex Ganes
Talent Development Manager, Reddit
Leadership capacities advanced across the company. Participants stepped into senior roles more quickly, and teams reported feeling supported and connected to Reddit’s core values.
Senior leaders wanted professional development that felt personal, relevant, and flexible enough to fit their busy schedules. The L&D team saw an opportunity to elevate their existing programs with a customized approach that would complement their development initiatives.
Torch provides personalized coaching to senior leaders, offering tailored support through smart coach matching and real-time feedback tools. The program fits seamlessly into leaders’ schedules and aligns with their growth goals.
“Coaching has been a game changer. Leaders are prioritizing the time for coaching within their busy schedules, and growing in ways that truly matter – to them and to the organization. We’re excited to expand this opportunity to new levels of the organization, and to customize the experience for each.”
Amy Weiner
Senior Organizational Development & Leadership Specialist, Tripadvisor
Leaders were highly engaged with the program, gaining confidence, readiness for bigger responsibilities, and improved coaching skills. As a result of the program’s success, Tripadvisor has since expanded coaching across multiple development initiatives.
Twitch needed to support managers and internal employee resource group (ERG) leaders in a way that tailored development to individual needs, matched the demands of hybrid work, and fostered leadership skills at scale.
Torch provides tailored coaching to help managers and ERG leaders build empathy, accountability, and leadership skills, empowering them to succeed in Twitch’s fast-paced work environment and effectively support their teams and communities.
“Torch transformed how we develop leaders. The impact is felt across teams, from stronger connections to better results.”
Gina Greenwalt
Director of People Development & Inclusion, Diversity, Equity, Belonging, Twitch
Managers and ERG leads feel more supported and confident in their ability to adapt to future challenges and Twitch has built development programs capable of scaling in alignment with business needs.
CrossCountry Consulting needed to support its Associate Directors in confidently stepping into Director roles, addressing their unique challenges and aligning with growth goals.
Torch provides one-on-one coaching tailored to participants’ unique needs, incorporating goal tracking, peer feedback, and experienced business coaches to deliver relevant and scalable leadership development.
“Our partnership with Torch, as well as the executive coaching we’ve been able to offer our leaders, is one of the things I’m most proud of in my entire career. It’s been so impactful and such a differentiator for CrossCountry. We have people who say this program changed their life, that this was the most meaningful thing they’ve ever done.”
Alycia McGonegal
Organizational Development Director, CrossCountry Consulting
Leaders gained the confidence and skills to step into more senior roles. Teams reported stronger collaboration and alignment, and participants described the coaching experience as transformative for their personal and professional growth.
FICO needed a way to help its globally dispersed, highly skilled workforce grow into confident leaders. Traditional programs just weren’t cutting it for their people or their goals.
Torch provides tailored coaching journeys, helping FICO leaders focus on their strengths, improve interpersonal skills, and build the confidence to take on bigger challenges.
“This program is helping our leaders grow while inspiring their teams. It’s been a transformative journey for everyone involved.”
Richard Deal
Chief HR Officer, FICO
Leaders feel more confident taking risks and are ready for new challenges. Engagement and retention among high-potential employees improved, and FICO is expanding the program to reach even more people.