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Torch

Top 17 Dashboard and Reporting Options for Leadership Programs

By TorchSources reviewed Published 11 min read
In this article

Select your leadership dashboard by determining which meeting it needs to support. An administrator tracking invitations, a talent partner evaluating development progress, and an executive considering renewal options each require different metrics, denominators, and reporting frequencies. A single dashboard rarely meets all these needs effectively. Creating the display is relatively simple compared to deciding what content should be included.

The sponsor’s intended decisions should guide the selection of measures, with clear identification of each data source and population. You’ll need four distinct reporting layers for participation, experience, development, and business outcomes rather than a single combined score.

The following options include platform dashboards, reporting provided as a service, and software for coaching programs you manage internally. Each profile indicates the specific model used.

Key takeaways

  • Torch is a leadership coaching and alignment platform that offers custom dashboards. These dashboards display agreed-upon metrics tracking participation, Organizational Insights, Coaching Themes, capacities in development, and before-and-after 360 assessments.
  • Coaching-platform dashboards are available from various providers including EZRA Measure, CoachHub, BetterUp, AceUp, Sharpist, Coachello and Boon. BTS / Sounding Board offers reporting combined with managed administration at scale.
  • CCL provides consultative reporting services. New Level Work, Growthspace and DDI offer reporting on blended development or learning programs.
  • Coaching.com, Simply.Coach and CoachAccountable provide software for programs using internal or external coaches. bettercoach combines a coaching platform with access to a curated coach pool.
  • Participation, experience, development and business outcomes each use different denominators. Displaying them together does not prove a connection exists, and a dashboard by itself cannot establish ROI.

Name the meeting the dashboard serves

  • Run the program. Track eligibility, enrollment, activity, overdue actions and follow-up requirements. Once the participant roster is reconciled, administrator views from CoachHub, Sharpist, Boon and Coachello, along with the software options, support this work.
  • Review participant development. Themes, focus areas, feedback and before-and-after measures are featured in Torch, EZRA Measure, AceUp and New Level Work. Be sure to identify the respondents and populations behind every metric.
  • Assess an outcome. When comparing coaching with retention, promotion or business metrics, you’ll need to design your evaluation approach carefully. Specify the comparison group, observation period and other changes that could affect the result.
  • Define the measures before a demo. Before scheduling any demo, document the specific numerator, denominator, data source, update frequency, access permissions and intended use case for each metric you plan to track.

For feedback instruments behind a dashboard, see the 360 assessment guide. The comparison hub helps you evaluate different coaching providers.

1. Torch

Torch’s custom dashboards consolidate the metrics you’ve agreed upon with your program sponsor into a unified review interface, all accessible through the same Torch platform used to manage your coaching program.

Core program reporting.

  • Operational metrics tracked include enrollment numbers, session participation rates, and engagement levels across different employee populations.
  • Aggregated participant feedback and sponsor reports follow agreed access rules and exclude session content.
  • Data export arrangements and the regular review schedule are established specifically for your program’s needs.

Reporting shaped around the organization’s goals.

  • Development progress is measured against your organization’s leadership capacities, with baseline and follow-up 360 assessment arranged for the engagement. Agree the instrument, respondents and timing so any comparison is meaningful.
  • Organizational Insights ranks challenges raised through 360 feedback by frequency, while Coaching Themes describes the specific work participants undertake with their coaches—these distinct data sources are presented separately alongside the leadership capacities being developed.
  • Agree the dashboard configuration and interpretation support around your sponsor’s priorities. Custom reporting is not exclusive: Coachello describes custom KPIs, while New Level Work offers a configurable Impact Dashboard and analyst support. Torch’s case is the combination of program activity, coaching themes and separately sourced 360 evidence in one review.

Each engagement determines what sources will be used, how metrics are calculated, the frequency of updates, who has access to the data, and how the results are interpreted. The dashboard presents this information in an organized way; however, calculating financial ROI still requires you to separately analyze costs, benefits, and how to attribute outcomes. In Tripadvisor’s customer story, we see the participant perspective clearly: 83% of coached respondents reported making large or very large progress toward their goals. It’s important to note that this reflects self-reported progress rather than a proven cause-and-effect relationship.

2. EZRA

EZRA Measure collects feedback from participants about how useful they found the coaching and their personal development progress, while also gathering observations from managers about behaviors they can actually see. This reporting approach focuses on the coaching engagement itself rather than serving as a general business intelligence tool. It can suit sponsors who use feedback to guide their follow-up actions. When looking at the data, identify who provided each response, then test a scenario where a participant completes the process but their manager misses the final survey. The system should still show that the response is missing rather than simply removing it from the trend analysis.

3. CoachHub

CoachHub’s platform features CoachHub Insights, an HR dashboard that displays program insights and key focus areas alongside matching and scheduling capabilities. This tool helps maintain consistent program operations, including identifying participants who are slow to activate or groups that haven’t started while there’s still time to intervene. Be sure to distinguish between the refresh interval (how often data updates) and the review schedule (how frequently you examine the data). You’ll also want to agree on export capabilities, historical data access, and how movements between different programs are recorded, so that any changes in your participant population don’t go unnoticed in a continuous trend analysis.

4. BetterUp

BetterUp offers analytics as part of its broader coaching package. BetterUp Manage adds additional features like Team Pulse check-ins, team insights, and quarterly business reviews. This integrated approach may appeal to sponsors who prefer reporting that’s built into their overall operating model. However, you’ll need to ensure consistent definitions for all metrics, as the same terms might mean different things across various products. Ask for a sample review that discusses both a favorable and an unfavorable outcome together to understand how they present balanced insights.

5. AceUp

AceUp offers an intelligence layer that supports both individual and team development, complementing its human coaching services with the Ally AI companion. This option is worth considering when your program needs to report on individual goals and team working agreements without combining both into a single average metric. Check how the system represents someone who belongs to multiple teams, what information is excluded from the team view, and how before-and-after reporting accounts for changes in team membership over time.

6. BTS / Sounding Board

BTS scaled coaching, which includes Sounding Board (counted as a single entry here), provides analytics and platform management as part of a managed coaching service. For large programs, reporting first needs to establish active participant populations, track usage of the purchased coaching allocation, and identify support needs. Request a reconciliation of purchased, active, and completed scope, with completion clearly defined for each program. Also, be sure to establish record-retention arrangements well before it’s time to renew the contract.

7. Center for Creative Leadership

CCL offers flexible coaching reports as part of its consultative approach to leadership development. CCL also advertises flexible real-time reporting, making it relevant to sponsors who want both current data and interpretation within a broader learning journey. Make sure to specify whether the deliverables will include a dataset, an executive presentation, an interpretation workshop, or all three components. Compare the preparation required for these deliverables across the same annual review calendar to ensure they align with your needs.

8. Sharpist

Sharpist offers dashboards and exportable reports for digital coaching, giving program owners a repeatable view of engagement and development activity. Demonstrate an uneven rollout, with different cohort start dates and variable coach availability. Establish the dates and denominators attached to every figure. Reports should distinguish goal completion from an observer’s evidence of changed behavior.

9. Coachello

Coachello reports utilization, focus areas and configurable indicators for hybrid human-and-AI programs. A custom indicator needs a precise definition. For readiness, for example, establish whether the input is a participant rating, assessment or manager judgment. Review a sample export with its definitions and permissions as well as the dashboard itself.

10. Boon

Boon’s administrator guidance defines administrator access and aggregate participation and outcome reporting. Private session content stays outside the sponsor’s view. Trace a participant through access, booking, completion and review to see which events feed each measure. Check how cancellations and incomplete responses appear, and confirm the arrangement for each program type because reporting may differ.

11. Coaching.com

Coaching.com’s documentation identifies standard dashboards and their data sources. The software supports organizations using internal or external coaches. Specify ownership of data processes and interpretation, including any professional services you purchase. Examine how its data model separates engagements, participants, coaches and sessions. In particular, establish how someone with two engagements is counted in an organization-wide total.

12. New Level Work

New Level Work, formerly BetterManager, describes management dashboards and impact dashboards for manager development combining coaching and training. Keeping those views separate helps distinguish participation from the meaning of an outcome measure. Confirm the measures and interpretation support in the package. Completion counts and behavior ratings should retain their own definitions, rather than becoming one success percentage.

13. Simply.Coach

Simply.Coach provides enterprise coaching software, including reporting and analytics, for employers that already have coaches. Test it against a question your team currently answers manually, such as which engagements need a review. Budget for configuration, coach adoption and data quality work in addition to the license.

14. CoachAccountable

CoachAccountable’s enterprise offering reports activity, engagement and follow-through for organizations using their own practitioners. Define follow-through before evaluating the reports. Completing an agreed action offers useful information, but does not itself establish a leadership outcome. Test the permissions from coach, administrator and sponsor accounts rather than treating them as a common view.

15. Growthspace

Growthspace shows individual and cohort progress in expert-led development sprints. It is an adjacent choice for programs organized around defined skills rather than coaching alone. Keep each learning format visible in reporting so the most prominent dashboard component does not receive all the credit. Establish how manager feedback is interpreted when only some managers respond.

16. DDI

DDI uses assessment data, learner progress and development interests as key metrics for leadership-learning programs. It focuses on overseeing the entire learning journey rather than just managing coaching sessions. Be sure to request separate metrics for attendance, practice and on-the-job application. Verify which reports and advisory services are included, and remember to distinguish DDI’s published aggregate findings from what you should expect for your own participants.

17. bettercoach

bettercoach’s platform tracks activity and progress toward coaching objectives and milestones. It can suit goal-oriented administration. Ask how the system differentiates between a planned pause and an engagement that requires intervention. Also, make sure you understand each progress status, as milestones can vary significantly in difficulty and business value—meaning silence or a simple count doesn’t give you the complete picture.

Compare the 17 options

ProviderOfferDesigned forDeliveryWorth checking
TorchCustom dashboards with agreed measuresSponsors reviewing a coaching programCoaching platform plus agreed reportingSources, calculations and cadence per program
EZRAEZRA Measure participant and manager feedbackFeedback-led journey reviewsCoaching platform reportingMissing-response treatment
CoachHubCoachHub Insights HR dashboardRepeatable program operationsCoaching platform dashboardPopulation history and exports
BetterUpAnalytics across products; Manage Team PulseWider platform decisionsPlatform, coaching, AI, QBRsMetric definitions across products
AceUpIntelligence layer, individual and teamPrograms with a team dimensionCoach, Ally AI and reportingUnits of analysis and access
BTS / Sounding BoardAnalytics in managed scaled coachingLarge programs needing administrationManaged service with platformCompletion definitions per program
Center for Creative LeadershipFlexible real-time coaching reportingProgram oversight and interpretationCoaching service and reportingWhich deliverables are included
SharpistDashboards and exportable reportsEngagement and activity visibilityDigital coaching platformDates and denominators
CoachelloUtilization, focus areas, custom indicatorsHybrid digital programsPlatform dashboardsDefinitions behind custom indicators
BoonAggregate participation and outcomesBounded sponsor oversightCoaching platform reportingEvents behind each metric
Coaching.comStandard dashboards and data sourcesPrograms run with your own coachesCoaching-management softwareData model and internal ownership
New Level WorkManagement and impact dashboardsBlended manager developmentCoaching plus training platformOperational versus outcome measures
Simply.CoachEnterprise coaching software reportingEmployer-run coaching programsSoftware you configureConfiguration and data quality
CoachAccountableActivity and follow-through reportsIn-house practitioner programsCoaching softwareMeaning of follow-through
GrowthspaceIndividual and cohort progressSkill-based sprintsExpert-led development platformVisibility of learning formats
DDIAssessment, progress and interestsLeadership-learning journeysLearning measurement serviceAttendance versus application
bettercoachActivity, objectives and milestonesGoal-structured administrationCoaching platformMeaning of progress statuses

Write the metric dictionary first

A meta-analysis of 37 randomized coaching studies found a positive average effect, but larger effects for self-reported outcomes than observed outcomes, alongside signs of publication bias. That makes the source of a dashboard score consequential: keep participant ratings separate from others’ observations, and don’t turn either into a financial return without financial evidence.

  • Give each measure one record. Give each measure a record covering its numerator, denominator, source, update interval, access, intended decision and the person responsible for explaining an unexpected value. Reporting then becomes an operating agreement as well as a visual output.
  • Test the calculations on an example. In a hypothetical program with one hundred eligible people, sixty who enrolled and forty who provided final feedback, favorable responses from those forty don’t represent all one hundred. Every chart should clearly identify its population.
  • Run a complete review cycle. Verify whether the sponsor can identify a decision, the analyst can reproduce the numbers and participants received an accurate explanation of how their data would be used. Document any outstanding questions before renewal.
  • Compare an identical reporting calendar. Ask for identical outputs from each vendor, including implementation, data cleaning, integrations, custom analysis and internal staff time. A lower license fee might not save you anything if every review requires manual reconciliation.

Frequently asked questions

What is Torch?

Torch is a leadership coaching and alignment platform. Its custom dashboards display the metrics agreed upon with the sponsor: participation, Organizational Insights from 360 feedback, Coaching Themes, capacities in development and before-and-after 360 results. Talent teams can use these dashboards to evaluate coaching against the changes the program was designed to support.

Can a dashboard prove coaching ROI?

No. Establishing credible ROI requires a defensible outcome measure, an attribution method such as a comparison group, and a complete cost basis. A dashboard can display those inputs once the evaluation work is completed, but it cannot establish them merely by showing a figure.

Which metrics belong on the first page?

Begin with the metrics that inform your next decision and show their denominators: eligible, enrolled, active and responding participants. Keep access, experience and development separate, including any missing responses. Place administrative details, such as overdue invitations, in a supporting view.

Should we compare participants with nonparticipants?

Only if the evaluation accounts for participant selection. Nominees and volunteers may already differ in motivation, role and prior performance before coaching. A straightforward comparison can provide useful descriptive information, but it does not establish causation.

How do we avoid rebuilding reports at renewal?

When setting up the contract, agree historical access, export formats and metric definitions. Keep a versioned record of population changes and calculation rules. This helps later reviews distinguish real change from reporting changes without reconstructing the year's evidence from presentations and emails.

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