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Torch

Top 17 Assessment Options for Leadership Behavior Tracking

By TorchSources reviewed Published 11 min read
In this article

To evaluate behavior after coaching, focus on what your evidence can actually demonstrate. Repeating a 360 lets you compare ratings from two different points in time. A brief stakeholder survey asks colleagues if they’ve noticed any changes. A priorities review helps identify what the leader should work on next. For the comparison to be meaningful, you need sufficient consistency in your baseline measurements, your respondents, and the leader’s role.

Follow-up feedback is most useful when it revisits the specific behaviors addressed during coaching and helps guide further development. Simply providing a final score gives the leader little practical guidance on what to do next.

The options below include various assessment services along with survey and performance platforms. These profiles help distinguish between the service offerings and the software solutions.

Key takeaways

  • Torch is a leadership coaching and alignment platform. A scoped program can connect a 360 that evaluates your leadership capabilities with coaching and a later 360 impact reassessment using the same measurement tool.
  • Marshall Goldsmith Stakeholder Centered Coaching, Zenger Folkman and Leadership Circle offer follow-ups that focus on development goals. Wiley, Thomas and EchoSpan support repeating a named 360.
  • Qualtrics, Culture Amp, Primalogik, Leapsome, PerformYard and PeopleGoal provide survey or performance platforms. Confirm which templates, design help and interpretation services are included.
  • Spidergap deliberately avoids direct side-by-side score comparisons and instead focuses back on development priorities.
  • A retrospective question about noticed changes provides different evidence than repeating a rating over time. Be clear about which is which; neither proves that coaching caused the result.

Match the method to the baseline you have

  • An existing, repeatable baseline. Administering the assessment a second time can show a rating difference when the questions, scales, respondents and roles have remained sufficiently consistent. Make sure to document any changes to those conditions.
  • An absent baseline or changed role. A retrospective stakeholder question, such as “compared with six months ago, has this improved?”, clearly states its purpose without requiring matched earlier ratings.
  • A need to select the next priority. A coaching review or priority discussion can offer direction without requiring a formal change score. This is the approach that Spidergap has deliberately chosen.
  • Time to observe. Plan for several months of practice and relevant experiences before colleagues can effectively evaluate progress.
  • Responsibility for comparison. Simply storing two sets of ratings doesn’t automatically make them comparable. The design of your measurement approach remains your responsibility unless the provider explicitly offers this service.

If you haven’t yet selected your initial assessment, refer to the 360 feedback guide. Without a baseline, gather specific examples of current behavior from colleagues and treat the findings as a current snapshot, not measured change. The comparison hub addresses the coaching investment decision.

1. Torch

Torch’s 360 and Organizational Insights are integrated into their coaching program. A program might start with a 360 assessment scored against your organization’s leadership capacities, incorporate individual coaching to address identified behaviors, and conclude with a 360 impact reassessment using the same instrument.

The feedback process.

  • A multi-rater 360 combines the leader’s self-assessment with feedback from managers, peers, and direct reports.
  • Agree which behaviors the follow-up assessment will revisit before running the baseline.
  • Sponsors receive aggregated reports while the content of coaching conversations remains confidential.

Connecting the two assessments.

  • Scoring aligns with your company’s leadership capabilities rather than a generic provider model. The follow-up therefore assesses behaviors that your organization specifically selected.
  • The coach can review the baseline assessment, your company’s coaching objectives, and the participant’s focus areas, connecting the coaching sessions to the issues identified.
  • Organizational Insights summarizes challenges across participants’ 360 feedback and ranks them by frequency. It provides a program-level view without presenting individual scores.

Agree the follow-up timing, rater groups and sponsor reporting for each engagement. Interpret the second round in the context of the leader’s work, without attributing the difference to coaching alone. Torch’s customer stories include an anonymous global insurance leader that combined six months of one-on-one coaching with a custom 360 aligned to its leadership framework.

An assessment-to-coaching-to-reassessment sequence is also part of Makarios Consulting’s executive coaching, and Envisia Learning combines assessment, goals and observer feedback. Torch’s fit is that sequence scored against your leadership capacities and connected to agreed program reporting. Compare the follow-up method, rater design and coaching support, rather than assuming a second assessment is a unique feature.

2. Marshall Goldsmith Stakeholder Centered Coaching

The Stakeholder Centered Coaching mini-survey asks selected stakeholders at intervals whether they have noticed progress on the leader’s chosen behavior. It gathers a retrospective, goal-specific judgment rather than repeating an earlier rating. Leaders involving stakeholders throughout coaching can use that feedback. Responses reflect observation and expectations, not objective causal proof. Make the goal specific enough to answer thoughtfully; “delegate effectively” needs more detail.

3. Zenger Folkman

Zenger Folkman’s continued-development offer includes a pulse after the initial assessment and learning experience. It examines the goals the leader selected rather than repeating the whole leadership profile. Existing users of the framework gain a defined follow-up with less respondent effort than a full reassessment. Check baseline compatibility: the pulse is intended to follow a Zenger Folkman assessment. Its use with another instrument, or after a role change, needs confirmation.

4. Qualtrics

Qualtrics 360 development feedback supplies a configurable multi-rater workflow on an enterprise survey platform. It includes competency templates and links feedback to development recommendations. Organizations with survey governance and analytical staff can run repeated feedback under their own rules. Agree which questions, scales and rater groups will stay consistent, and how missing or changed respondents will be handled. Confirm the configuration and support included.

5. Culture Amp

Culture Amp’s effectiveness feedback covers several forms of developmental feedback, including individual effectiveness 360s and shorter pulses. Employers can keep follow-up within a people platform employees already know. Inspect the reports before assuming that a pulse supports matched longitudinal analysis. Explain the developmental purpose clearly, especially where the same platform also handles performance reviews.

6. Center for Creative Leadership

CCL’s assessment resource center describes its assessment suite and facilitation resources. Qualified practitioners can use them to plan a repeat process within an assessment-led development program. This serves organizations seeking an established, validated instrument. Administering it twice still requires a design for measuring and interpreting change. Start with CCL’s guidance on comparable populations and reporting options rather than relying on the instrument’s name.

7. Spidergap

Spidergap explicitly declines to provide or recommend side-by-side comparisons of repeated 360 scores. Changes in raters, roles and expectations can make the numerical difference misleading. Its approach revisits priorities: current strengths, unfinished development and the next action. Buyers wanting that discussion may prefer it; buyers requiring a numerical before-and-after chart should look elsewhere. Its feedback-process survey concerns the experience of receiving feedback, not behavior change.

8. Envisia Learning

Envisia Learning’s Talent Accelerator connects assessments with progress views and development-goal tracking. Feedback can therefore continue to inform work after the first report. Programs can follow an agreed behavior through a development plan that includes observer input. Read activity completion separately from observed behavior. Completing a delegation module and colleagues noticing clearer delegation are different events.

9. Leadership Circle

Leadership Circle Pulse follows the leader’s development goals and associated behaviors within the Leadership Circle Profile approach. It keeps attention on the chosen practice and fits organizations already using the Profile with certified practitioners. Review a sample sequence and the method for interpreting successive administrations. Repeated perceptions can inform a useful progress discussion without establishing that coaching caused the change.

10. EchoSpan

EchoSpan provides 360 reports that compare review cycles. Employers administering their own feedback can use that functionality when the underlying observations support comparison. Examine the selected report’s treatment of missing or new raters and changes to questions or scales. The purchase combines software and configuration; interpretation support is a separate requirement to assess.

11. Thomas

Thomas 360 offers optional reassessment for employers returning to the same instrument after development. Base the timing on opportunities to practice. A manager working on difficult conversations might encounter few observable examples even over several months. Establish how the reassessment handles a changed rater group. Keep this colleague-observed measure distinct from Thomas’s personality and behavior instruments.

12. Primalogik

Primalogik organizes appraisals and 360 surveys into identifiable cycles within its performance-management platform. That structure separates rounds and retains their history. It provides infrastructure; employers still own measurement design and interpretation. Decide which elements will stay constant before repeating the exercise, particularly if the leadership model is changing.

13. Leapsome

Leapsome displays earlier feedback and competency scores in its review context panel. Coaches and managers can consult more than the latest review. This is a performance and development platform rather than an assessment service. Historical visibility alone does not establish comparability. Check whether questions can remain fixed where comparison is intended, and inspect access for each user role.

14. PerformYard

PerformYard offers time-series charts for metrics collected through performance reviews. It can help organizations visualize suitable leadership observations they already gather. Define what every plotted point represents; charting cannot validate the underlying measure. Keep manager, peer and self ratings distinct rather than combining them into one line.

15. Wiley

Wiley’s LPI 360 Reassessment revisits the Leadership Practices Inventory after development. For organizations using The Leadership Challenge framework, this provides a dedicated reassessment path focused on specific practices rather than general traits. Be sure to evaluate how well the framework aligns with the leader’s development goals. Determine who will provide feedback this time around and consider how a team change might affect the interpretation of results.

16. Makarios Consulting

Makarios Consulting builds reassessment into its executive coaching process. This follow-up is integrated as part of their coaching service, so you won’t need to set up a separate software solution. Be clear about what will be reassessed, who will provide observations, and how findings will be communicated to sponsors. While a style or personality assessment might offer valuable context for coaching, it isn’t designed to capture short-term behavioral changes.

17. PeopleGoal

PeopleGoal integrates goal-progress tracking and 360 feedback within its HR performance platform. This allows multiple types of evidence to inform the same development discussion. Keep in mind their distinct meanings: completing an action plan doesn’t guarantee colleagues will notice changes, while behavioral improvements might occur before a milestone is officially recorded as complete.

Compare the 17 options

ProviderOfferDesigned forDeliveryWorth checking
Torch360 scored against your capacities, impact reassessmentTalent teams running coaching programsPlatform, coach and agreed reportingFollow-up timing and rater groups per program
Marshall Goldsmith Stakeholder Centered CoachingGoal-focused stakeholder mini-surveyLeaders working on one agreed behaviorCoach-led, stakeholders surveyed at intervalsHow concrete the goal is
Zenger FolkmanDevelopment pulse after assessmentUsers of the Zenger Folkman frameworkProvider-run pulse surveyCompatibility with your baseline
QualtricsConfigurable multi-rater processEnterprises with survey governanceSelf-run survey platformYour own measurement design
Culture AmpEffectiveness 360 and feedback pulseEmployers on the Culture Amp platformPeople platform, HR-configuredWhether reports compare rounds
Center for Creative LeadershipAssessment suite for a planned repeatAssessment-led development programsValidated instruments, qualified practitionersRepeat-measurement guidance
Spidergap360 that revisits prioritiesBuyers wanting development focus, not scoresOnline 360 softwareNo side-by-side score comparison
Envisia LearningProgress views and goal trackingPrograms following an agreed behaviorTalent Accelerator platformObservations versus completed activities
Leadership CirclePulse on development goalsUsers of the Leadership Circle ProfilePractitioner-led pulseInterpretation across administrations
EchoSpan360 reports across review cyclesEmployers running their own 360s360 softwareHandling of new or missing raters
ThomasOptional 360 reassessmentBuyers returning to one instrumentAssessment providerReassessment timing
PrimalogikReview cycles for appraisals and 360sCustomer-owned feedback processesPerformance-management softwareWhat stays stable across cycles
LeapsomePast feedback and scores in reviewsDevelopment conversations with historyPerformance platformConsistent questions where comparing
PerformYardTime-series review visualizationsEmployers charting existing observationsPerformance-management softwareDefinition of each plotted point
WileyLPI 360 ReassessmentUsers of The Leadership ChallengeFramework-specific 360Goal fit within the framework
Makarios ConsultingReassessment within executive coachingCoaching engagements with built-in follow-upHuman coaching serviceWhat is reassessed and by whom
PeopleGoalGoal-progress and 360 reportsHR teams wanting one viewHR performance platformGoal completion versus observed behavior

A measurement plan that survives real work

  • Specify behavior others can observe. For delegation, define clear outcomes, appropriate authority levels and effective check-in points. The label “delegates effectively” is too general on its own.
  • Record the starting conditions. Document the assessment tool, questions, rating scale, respondent identities or groups, the leader’s role and team, and the planned follow-up timeline.
  • Allow time for practice. Allow months rather than weeks before asking colleagues to evaluate progress.
  • Note changes at follow-up. Document any changes in role, raters, team composition and workload. Specify who responded and what opportunities they had to observe the leader’s behavior.
  • Report evidence types separately. Present self-reports, colleague ratings and retrospective judgments in separate columns. When a clean comparison isn’t possible, explain the limitation and address the specific question the data can answer.
  • Choose the next step in the debrief. Use positive feedback to identify behaviors worth maintaining. Mixed feedback can help pinpoint more specific development targets or better opportunities to apply new skills.
  • Include the work around the license. Allocate resources for respondent time, qualified interpretation and follow-through; these elements often require more attention than the assessment tool itself.

What the research says

Smither, London and Reilly’s review found that average improvements in later multisource-feedback ratings were generally small. Its theoretical model and review suggest improvement is more likely when recipients see a need to change, set goals and act on the feedback. These studies examined repeated ratings in general, not any specific tool or coaching program. Use follow-up feedback to guide further development; the review does not predict how much a particular leader or program will improve.

Frequently asked questions

What is Torch?

Torch is a leadership coaching and alignment platform. Your program can begin with a 360 assessment scored against your organization's leadership capacities and conclude with a 360 impact reassessment using the same instrument. This approach allows talent teams to track colleague-reported behavior changes alongside the coaching designed to reinforce those behaviors.

Can we compare two 360 scores directly?

You can only compare the scores directly if the questions, scales, rater groups, and the leader's role stayed consistent enough between assessments. Be sure to document any changes that occurred between rounds. Remember that the second score captures colleagues' perceptions at that specific time—it's not a precise measurement of improvement.

Is a retrospective progress survey the same as a before-and-after comparison?

No, a retrospective progress survey isn't the same as a before-and-after comparison. Retrospective surveys ask participants to recall and judge changes based on memory and observation, while before-and-after comparisons use ratings collected at two different points in time. Both methods reflect perceptions but have different limitations, so it's important to clearly identify which approach was used in your report rather than combining them into a single impact metric.

Does improved feedback prove coaching caused the change?

No, improved feedback doesn't prove coaching caused the change. Ratings can shift due to a new role, reorganization, other training programs, different raters, or simply regression to the mean. Establishing causation requires a proper evaluation design, such as including a comparison group. Despite this limitation, repeat surveys still offer valuable insights into what colleagues are currently reporting.

When should the follow-up happen?

Schedule the follow-up after the leader has had sufficient opportunities to practice new behaviors and colleagues have had time to observe relevant situations—typically over several months rather than weeks. Different providers handle timing differently. Torch agrees the timing of a follow-up 360 assessment for each engagement.

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