With a need for structured mentorship, Arcadis, a global design, engineering, and consulting company, launched a pilot mentoring program with Torch to support a select group of employees. Upon seeing success, they scaled to reach more people through Torch’s mentoring software.
Challenge
Support employees in developing non-technical skills like leadership, conflict management, and strategic planning to support line managers, aspiring leaders, new hires, and more.
Solution
An internal mentoring program using Torch’s software that connects people across business lines to build soft skills and help grow careers internally.
Key Results
- Scaled program 7x from pilot with mentoring software
- 100% match satisfaction rate
What worked well
For the participant:
- Mentor/Mentee matches
- Partners were matched around mentees’ learning needs and mentors’ areas of expertise
- Diverse learning formats
- Participants all learn differently and liked having the options of videos, articles, activities, and the 360 feedback tool
For the program manager:
- Ease of working with the tool
- Easy to use platform that allows real-time changes and the ability to prompt individuals to stay on track
- Customization
- The flexibility to customize the content to meet their needs and culture.
“We saw a demo of the new software and as we considered how to grow the program and expand access to more people, it just seemed like the natural solution for us.”
—Traci Quick
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