Redfish Labs, Inc. dba Torch Leadership Labs
Redfish Labs, Inc. dba Everwise
Torch Subprocessors
As part of our commitment to transparency and security, please find a list of sub-processors that Torch engages.
About Subprocessors
What is a sub-processor?
A sub-processor is a vendor that provides functionality or capability to our existing platform that results in value to the customer.
What safeguards are in place for sub-processors?
- Due Diligence:
- Torch uses a commercially reasonable risk-based selection process that requires evaluation of the security, privacy, and confidentiality practices of all sub-processors.
- Contractual Safeguards:
- Torch maintains contractual integrity by requiring all sub-processors sign a Data Processing Agreement (DPA). This agreement sets forth a set of security measures, GDPR SCC’s, and other legal requirements.
- Continuous Review:
- All sub-processors are considered critical vendors and are subject to our annual vendor review process.
Customer Rights
Customers have the right to:
- Be notified of new sub-processors.
- This page will be updated within 30 days of introducing a new sub-processor.
- Object to a new-sub-processor.
- Please reach out to security@torch.io to provide a formal objection to one of our sub-processors.
List of Torch SubProcessors
Name of subprocessor | Purpose of Processing | Location |
AWS | Cloud infrastructure services. | U.S. |
Sisense | Advanced business analytics. | U.S. |
DataDog | Application logging. | U.S. |
Cronofy | G-suite integration for session scheduling. | U.S. |
Zoom | Integrated meeting video services. | U.S. |
Twilio | Integrated meeting video services. | U.S. |
Atlassian | Customer support services. | U.S. |
Unbounce | Landing page optimization services. | U.S. |
StitchData | Advanced business analytics. | U.S. |
Postmark | End-user communications provider. | U.S. |
Sentry | Application logging. | U.S. |
Ziggeo | Integrated video recording services. | U.S. |
LogRocket | Application logging. | U.S. |
Segment | Customer data management services. | U.S. |
Salesforce | Customer support services. | U.S. |
Zapier | System integration services. | U.S. |
G-suite | Facilitation of coach and user correspondence. | U.S. |
Preset | Advanced business analytics. | U.S. |
Cube | Advanced business analytics. | U.S. |
Tray.io | Sytem Integration | U.S. |