Redfish Labs, Inc. dba Torch Leadership Labs
Redfish Labs, Inc. dba Everwise

Torch Subprocessors

As part of our commitment to transparency and security, please find a list of sub-processors that Torch engages.

About Subprocessors

What is a sub-processor?
A sub-processor is a vendor that provides functionality or capability to our existing platform that results in value to the customer.

What safeguards are in place for sub-processors?

  • Due Diligence:
    • Torch uses a commercially reasonable risk-based selection process that requires evaluation of the security, privacy, and confidentiality practices of all sub-processors.
  • Contractual Safeguards:
    • Torch maintains contractual integrity by requiring all sub-processors sign a Data Processing Agreement (DPA). This agreement sets forth a set of security measures, GDPR SCC’s, and other legal requirements.
  • Continuous Review:
    • All sub-processors are considered critical vendors and are subject to our annual vendor review process.


Customer Rights

Customers have the right to:

  • Be notified of new sub-processors.
    • This page will be updated within 30 days of introducing a new sub-processor.
  • Object to a new-sub-processor.
    • Please reach out to to provide a formal objection to one of our sub-processors.

List of Torch SubProcessors

Name of subprocessor Purpose of Processing Location
AWS Cloud infrastructure services. U.S.
Sisense Advanced business analytics. U.S.
DataDog Application logging. U.S.
Cronofy G-suite integration for session scheduling. U.S.
Zoom Integrated meeting video services. U.S.
Twilio Integrated meeting video services. U.S.
Atlassian Customer support services. U.S.
Unbounce Landing page optimization services. U.S.
StitchData Advanced business analytics. U.S.
Postmark End-user communications provider. U.S.
Sentry Application logging. U.S.
Ziggeo Integrated video recording services. U.S.
LogRocket Application logging. U.S.
Segment Customer data management services. U.S.
Salesforce Customer support services. U.S.
Zapier System integration services. U.S.
G-suite Facilitation of coach and user correspondence. U.S.
Preset Advanced business analytics. U.S.
Cube Advanced business analytics. U.S. Sytem Integration U.S.