Redefining leadership with tailored coaching solutions
Our coaching solutions help your organization evolve and grow by connecting individual development to organizational goals. Together, we’ll build the leadership capacities that drive meaningful impact.
Solutions that create lasting change
AI is changing how work gets done. Most organizations see tools deployed but no business impact. Torch develops the leadership capacities teams need so AI adoption translates to results, not frustration.
Growth slows when leadership depth can’t keep up. Torch builds a stronger bench of leaders ready for bigger demands, so the organization doesn’t stall when opportunity strikes.
Continuous pressure burns people out and fractures culture. Torch helps leaders sustain performance and trust over time, so teams stay strong when stakes are high.
Restructures and mergers are high-risk moments when clarity drops and momentum stalls. Torch equips leaders to rebuild trust, clarify roles, and keep teams aligned through uncertainty.
Capacities, not skills
Solutions work when they build lasting capacities that transfer across challenges. Torch develops adaptive mindset, trust building, change management, and organizational influence: the deeper strengths leaders need to navigate change, not just execute a single playbook.
Customer case studies
CrossCountry Consulting needed to support its Associate Directors in confidently stepping into Director roles, addressing their unique challenges and aligning with growth goals.
Torch provides one-on-one coaching tailored to participants’ unique needs, incorporating goal tracking, peer feedback, and experienced business coaches to deliver relevant and scalable leadership development.
“Our partnership with Torch, as well as the executive coaching we’ve been able to offer our leaders, is one of the things I’m most proud of in my entire career. It’s been so impactful and such a differentiator for CrossCountry. We have people who say this program changed their life, that this was the most meaningful thing they’ve ever done.”
Alycia McGonegal
Organizational Development Director, CrossCountry Consulting
Leaders gained the confidence and skills to step into more senior roles. Teams reported stronger collaboration and alignment, and participants described the coaching experience as transformative for their personal and professional growth.
FICO needed a way to help its globally dispersed, highly skilled workforce grow into confident leaders. Traditional programs just weren’t cutting it for their people or their goals.
Torch provides tailored coaching journeys, helping FICO leaders focus on their strengths, improve interpersonal skills, and build the confidence to take on bigger challenges.
“This program is helping our leaders grow while inspiring their teams. It’s been a transformative journey for everyone involved.”
Richard Deal
Chief HR Officer, FICO
Leaders feel more confident taking risks and are ready for new challenges. Engagement and retention among high-potential employees improved, and FICO is expanding the program to reach even more people.
Reddit needed a scalable way to help emerging leaders grow while aligning with its values-driven culture. Traditional programs didn’t offer the flexibility or personalization leaders required.
Torch partners with Reddit to provide personalized coaching that equips emerging leaders with the tools to grow, develop their skills, and align with the company’s mission.
“Working with Torch coaching has been an invaluable experience. It provided me with a reflective space to objectively analyze problems and, with the guidance of my coach’s insightful questions, discover lasting solutions on my own. My coach played a crucial role in empowering me to become an effective problem-solver in my personal and professional life.”
Alex Ganes
Talent Development Manager, Reddit
Leadership capacities advanced across the company. Participants stepped into senior roles more quickly, and teams reported feeling supported and connected to Reddit’s core values.
Senior leaders wanted professional development that felt personal, relevant, and flexible enough to fit their busy schedules. The L&D team saw an opportunity to elevate their existing programs with a customized approach that would complement their development initiatives.
Torch provides personalized coaching to senior leaders, offering tailored support through smart coach matching and real-time feedback tools. The program fits seamlessly into leaders’ schedules and aligns with their growth goals.
“Coaching has been a game changer. Leaders are prioritizing the time for coaching within their busy schedules, and growing in ways that truly matter – to them and to the organization. We’re excited to expand this opportunity to new levels of the organization, and to customize the experience for each.”
Amy Weiner
Senior Organizational Development & Leadership Specialist, Tripadvisor
Leaders were highly engaged with the program, gaining confidence, readiness for bigger responsibilities, and improved coaching skills. As a result of the program’s success, Tripadvisor has since expanded coaching across multiple development initiatives.
While many coaching platforms have concerning Glassdoor ratings and struggle with internal culture, we knew that reimagining leadership development had to start with our own organization. We couldn’t credibly guide others’ transformation without embodying it ourselves.
We’ve built our company around the principles we preach. All employees have access to coaching, and our leadership team openly shares their growth journeys and learnings. This firsthand experience shapes everything from our product roadmap to our daily practices, creating a culture of continuous development.
Our commitment to practicing what we coach has transformed how we operate and innovate. Our product decisions emerge from real coaching experiences, not theory. Our teams collaborate with genuine psychological safety, and our leaders embody the capacities we help customers develop. This authentic approach means you’ll partner with a company that truly understands transformative leadership because we live it every day.
Twitch needed to support managers and internal employee resource group (ERG) leaders in a way that tailored development to individual needs, matched the demands of hybrid work, and fostered leadership skills at scale.
Torch provides tailored coaching to help managers and ERG leaders build empathy, accountability, and leadership skills, empowering them to succeed in Twitch’s fast-paced work environment and effectively support their teams and communities.
“Torch transformed how we develop leaders. The impact is felt across teams, from stronger connections to better results.”
Gina Greenwalt
Director of People Development & Inclusion, Diversity, Equity, Belonging, Twitch
Managers and ERG leads feel more supported and confident in their ability to adapt to future challenges and Twitch has built development programs capable of scaling in alignment with business needs.
Your coaching questions, answered
Everything you need to know about building stronger leadership across your organization.
Most coaching platforms stop at matching people to coaches. Torch goes further—connecting coaching to your strategy, surfacing organizational insights, and driving measurable growth.
Here’s what makes us different:
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Coaches with real leadership experience, not just certifications
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Contextual coaching aligned to business goals and change moments
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A feedback loop that connects coaching outcomes to org-level impact
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Immersive learning through AI-powered simulations with adaptive feedback
We’re not just a coaching vendor—we’re a true partner in building leadership that lasts.
Every Torch coaching engagement starts with your priorities—whether that’s manager support, team performance, cross-functional collaboration, or leadership transformation.
We map those goals to the real challenges your people are facing, across levels and functions. Coaches use those priorities to guide every session. And through our platform, you’ll receive anonymized insights to track how growth is translating into impact.
Coaching isn’t one-size-fits-all. We tailor every experience to the outcomes that matter most, to your people, and your business.
Torch coaching delivers more than individual growth, you get real insight into how leadership is evolving across your organization. Our continuous feedback loop combines anonymized coaching themes, 360 and self-assessment data, and behavioral signals from immersive AI practice sessions. Our analytics engine brings it all together, spotting patterns, tracking capacity shifts, and highlighting where coaching is driving transformation.
You’ll see how leaders are developing, what’s changing across teams, and how it all connects to your business, without ever compromising confidentiality.
Torch coaching is designed to drive growth because it’s grounded in your real-world context. We start by understanding your goals, challenges, and organizational dynamics. From there, we match you with a coach who’s been in your shoes, someone who brings both leadership experience and deep insight to the table.
You’ll meet regularly to work through real challenges and build the leadership capacities needed for long-term impact. Between sessions, immersive AI-powered simulations give you a safe space to rehearse high-stakes moments and apply what you’re learning. And behind the scenes, our feedback loop surfaces patterns and progress, connecting individual growth to business outcomes, without compromising confidentiality.
